1. Information We Collect
- Personal Information: We may collect personal information such as your name, address, phone number, and email address when you contact us or request our services.
- Payment Information: If you make payments for our services, we may collect payment card information or other financial details necessary to process your payment.
- Service Information: We may collect information about the services you request, including details about your property or specific service requirements.
2. How We Use Your Information
- Provide Services: We use your information to provide the handyman services you request, including scheduling appointments, performing services, and communicating with you about your service requests.
- Customer Support: We may use your information to respond to your inquiries, provide customer support, and address any issues or concerns you may have.
- Marketing: With your consent, we may send you promotional emails or newsletters about our services or special offers. You may opt-out of receiving these communications at any time.
3. Sharing Your Information
- Third-Party Service Providers: We may share your information with third-party service providers who assist us in providing services to you, such as payment processors or suppliers of materials.
- Legal Compliance: We may disclose your information if required by law or in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
4. Security of Your Information
- We implement appropriate technical and organizational measures to protect the security and confidentiality of your information.
- Despite our efforts to protect your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.
5. Your Rights and Choices
- Access and Update: You have the right to access and update your personal information held by us.
- Data Retention: We will retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
- Opt-Out: You may opt-out of receiving promotional communications from us by following the unsubscribe instructions provided in the communication.
6. Children’s Privacy
- Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18 without parental consent.
7. Changes to This Privacy Policy
- We may update this Privacy Policy periodically to reflect changes in our practices and legal requirements. We will notify you of any material changes by posting the updated policy on our website.
8. Contact Us
- If you have any questions about this Privacy Policy or our practices, please contact us at [Your Contact Information].